Temporary Return Policy Update
For the safety of our customers and employees, we are temporarily amending our return policy and we will no longer accept returns.
If any of our fresh produce, meat, seafood or deli items don’t meet our taste and quality guarantee, we will replace the product or refund your money.
Q. Why aren’t you accepting returns?
A. For the health and safety of our customers and employees, we are temporarily unable to accept returns. Once a product leaves our stores, we aren’t able to monitor how it has been handled and as a result, all returned products must be discarded.
Q. What should I do with items that I can’t return?
A. If you have already purchased items that you no longer want, please consider donating them to local community organizations or members of your community who are in need.
Q. What if I’m not satisfied with the quality of one of the fresh items I purchased?
A. Providing our customers with the highest quality products remains a top priority. If any of our fresh produce, meat, seafood or deli items don’t meet our taste and quality guarantee, we will replace the product or refund your money.
Q. When will you resume accepting returns for all merchandise?
A. We are constantly assessing the changing situation related to COVID-19. We look forward to resuming standard return operations in the future.
Q. What happened to your Twice as Nice Policy?
A. In light of COVID-19, our Twice as Nice Policy is temporarily suspended.
Q. What about non-food ALDI Finds?
A. If you experience a quality issue with a non-food ALDI Find, a replacement product or refund will be offered.*
*Please note that a receipt is required to receive a refund in the original form of payment. Customers who do not provide a receipt will receive an ALDI Merchandise Credit gift card equal to the current retail price of the returned item.