ALDI Store Information FAQs

Store Hours & Contact Information

Q. What hours are your stores open?
A. You can determine the hours for your local store by using our store locator.

Q. How can I contact ALDI? Does ALDI have an email address?
A. You can email ALDI by filling out our contact form or you can write to us. Visit our contact us page for more details.

Q. Are ALDI stores closed on holidays?
A. ALDI stores are closed on New Year’s Day, Easter Sunday, Thanksgiving Day and Christmas Day. Additionally, ALDI stores operate limited hours on Memorial Day, Independence Day, Labor Day, Christmas Eve and New Year’s Eve. Specific holiday hours for your local store can be found by using our store locator.

Q. Does ALDI have a phone number?
A. Everything we do is to save our shoppers money on the food and products they want most. Rather than hire extra staff to answer phones and retrieve carts, our employees stay focused on serving our shoppers in stores. This saves us money, but more importantly we pass those savings on to our customers. Our website (aldi.us) has information about our store locations and hours, current and upcoming ALDI Finds, answers to your frequently asked questions (FAQs) and a way to contact our customer service team should you have any specific questions.

Q. Does ALDI have special shopping hours for seniors, expectant mothers, or health compromised shoppers?
A. Yes, on Tuesdays and Thursdays, ALDI stores will open at 8:30 a.m. and reserve the first hour of business for vulnerable shoppers, including seniors, expectant mothers, and health compromised shoppers.

Store Locations, Grand Openings & Remodels

Q. Where is ALDI located? Which states have ALDI stores?
A. ALDI has more than 2,000 stores in 36 states, and we're constantly expanding! Use our store locator to find an ALDI store near you.

Q. Where is the nearest ALDI store located?
A. You can locate the ALDI store closest to you by using our store locator.

Q. My store is being remodeled, when will it open?
A. Visit our Grand Openings page to see when your local ALDI is reopening. If you cannot find your local store, then a date has not yet been finalized for its reopening. We will post it here as soon as the official reopening date has been determined. While your store is being remodeled, you can use the store locator to find another nearby ALDI location.

Q. Where are new ALDI stores opening?
A. When it comes to choosing store locations, we look at many factors. We want the best sites that are closest to our shoppers and can support a high daily traffic volume. As the demand for ALDI grows, so do our real estate options. Once we have confirmed a new site, we advertise new store openings on our website and the ALDI USA Facebook. Visit our Grand Openings page to see if and when an ALDI is coming to a neighborhood near you.

Miscellaneous

Q. I left my debit/credit card at my local store. How can I check to see if they have it
A. We recommend returning to the store and speaking with a manager.

Q. I need a copy of my receipt. How can I get one?
A. Please return to the store where you made your purchase, with the card used for payment, and ask to speak with a manager.

Q. How do you get a cart at ALDI?
A. To unlock a cart, customers need to insert a quarter. The deposit ensures shoppers return their cart to the corral to get their quarter back. This 25-cent deposit ultimately saves us money, savings we then pass on to our customers, because we don’t have to hire extra staff to collect grocery carts.

Q. Do ALDI cashiers bag your groceries?
A. ALDI cashiers do not bag groceries. In order to ensure quick and efficient service, our cashiers will place your items directly into a shopping cart. After checking out, you can bag your groceries in our designated bagging areas.

Q. Does ALDI have delis?
A. ALDI stores do not have delis, but we do sell a wide variety of award-winning fresh meats and cheeses, many of which you can find in our Deli products section.