ALDI Store Information FAQs
Q. My store is being remodeled, when will it open?
A. Visit our Grand Openings page to see when your local ALDI is reopening. If you cannot find your local store, then a date has not yet been finalized for its re-opening, but we will post it here as soon as the official re-opening date has been determined.
Q. I want to recommend a new store location. How can I do so?
A. When it comes to choosing store locations, we look at many factors. We want the best sites that are closest to our shoppers and can support a high daily traffic volume. As the demand for ALDI grows, so do our real estate options. While we have a lot of criteria for choosing store locations, our No. 1 reason is to be where ALDI fans are shopping. Please check for upcoming Grand Openings by visiting our website at www.aldi.us.
Q. I want to contact the store but can’t find a phone number. Why?
A. Everything we do is to save our shoppers money on the food and products they want most. Rather than hire extra staff to answer phones and retrieve carts, our employees stay focused on serving our shoppers in the store. This saves us money, but more importantly, we pass those savings on to our customers. Our website (aldi.us) has information about our store locations and hours, current and upcoming ALDI Finds, answers to your frequently asked questions (FAQs) and a way to contact our customer service team should you have any specific questions.
Q. Where is the nearest ALDI store located?
A. You can locate the ALDI store closest to you by using our store locator.
Q. What hours are your stores open?
A. You can determine the hours for your local store by using our store locator.
Q. Are there any holidays that ALDI stores are closed?
A. All ALDI stores are closed on New Year’s Day, Easter Sunday, Thanksgiving Day and Christmas Day. Additionally, all ALDI stores will be open limited hours on Memorial Day, Independence Day, Labor Day, Christmas Eve and New Year’s Eve. The specific holiday hours for your local store can be found by using our store locator.
Q. When will an ALDI store open near my home?
A. When it comes to choosing store locations, we look at many factors. We want the best sites that are closest to our shoppers and can support a high daily traffic volume. As the demand for ALDI grows, so do our real estate options. Once we have confirmed a new site, we advertise our new store openings on this website and our ALDI USA Facebook page. Visit our Grand Openings page to see if and when an ALDI is coming to a neighborhood near you.
Q. I left my debit/credit card in the store, how can I check to see if they have it?
A. For fastest resolution, we recommend returning to the store and speaking to the Manager on Duty.
Q. I need a copy of my receipt, how can I get one?
A. Please return to the store where you made your purchases with card used for payment and ask to speak with a manager. They will be able to assist with this request.